Easy Returns for all of our products.
We offer 7-days money back guaranteed.
We want you to be fully satisfied with every product that you purchase from www.evogtech.com and we understand that it may be tricky when it comes to shopping online. If there’s any sign of manufacturing defect on the item that you have purchased or if you find that the product does not fit you well, you may return the product within 7-days for an exchange or a refund. Please note that the product will have to be in the exact same condition as when you have received it and with the original packaging.
You can choose one of the following return options:
Exchange your item for a replacement for a wrong or defective item received or a full refund to your original payment mode.
No nonsense return policy.
Items you wish to return need to be sent to us 7 days from the date you received your parcel. We will accept online returns via mail only. No walk-in allowed.
Postage is to be borne by the customer in the event of an exchange or return.
To be eligible for a return/exchange, your item must be unused, must be in the original packaging in your package of the returned item(s) and with tags attached to the product (Please be sure to not discard any packaging materials)
Any Promotional Product cannot be Return for Full Refund, only applicable for Exchange unless it is deemed as Out of Stock/Discontinue by Evo G Technology.
Any product received as Free Gift is not applicable for Cash Refund/Voucher/Exchange.
Returns/exchanges may take up to 10 – 30 business days, excluding shipping times. While stocks last. *Exchange or item that is equivalent or lower in value only.
To protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
Products damaged by misuse, abuse, improper care or negligence, or accidents.
Products showing excessive wear and tear.
Products lost or damaged due to fire, flood, or natural disaster.
Products returned for personal reasons unrelated to product performance or satisfaction.
Products that are found to be non in accordance to Evo G Technology Return/Exchange/Refund policy but yet is posted to our warehouse/premise shall not be entitled for Return to customer unless cost is borne by customer.
Please do not discard any packaging material and ensure everything is returned in the same condition as you’ve received it.
Evo G Technology reserves the rights to not accept any return requests which does not meet our standard return policy.
Should you require further information or assistance in regards to this return, please do contact us at email@example.com.
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
* For the vast majority of returns, it takes about 15 – 30 Business Days for us to get your package at the fulfilment Centre, inspect your return, process it into inventory, and complete your refund.
Evo G Technology reserves the rights to compensate/alter/refund any Non-deliver item that failed to reach customer within 60 days after order is placed as deemed fit by Evo G Technology.
Evo G Technology reserves the rights to withhold any Exchange/Return/Refund if your original item has not reached our warehouse/premise.
Ensure that refund details given are correct and complete.
Discount codes cannot be re-issued and are non-refundable. If you return an item which was purchased using a discount code, only the final paid price (after discount) will be refunded.
If you placed your order using Guest Checkout and don’t have a Evo G Technology account, please create a Evo G Technology account to initiate an exchange or return.
For all return, exchange or refund requests, please drop us an email at firstname.lastname@example.org with your order number and request and we will attend to your email within 1 – 3 business days.
Colors and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The color you see will depend on your electronic device, and we cannot guarantee that yours will accurately display such colors.
An item’s measurements stated on evogtech.com are only approximate values to give you a better understanding of the products. They are not a guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in production.
*Evo G Technology reserves the rights to not accept/process any return requests which does not meet our standard return policy. *